How do I unsubscribe from Wister?
If you wish to unsubscribe from any of our services, please contact our customer service :
- France : support.fr@wister.eu
- Belgium : support.be@wister.eu
You will then be guided step by step through the unsubscribe process.
I am paying for a Wister service on my phone bill, what is it?
Wister is a company that provides entertainment services (video, games, etc.) on smartphones.
The subscription price is listed on your phone bill under “multimedia purchase”. Our services are accessible via banner ads.
When you click on an advertisement, the home page of our service opens with the price and duration of the subscription. This page contains a “confirm” button that takes you to the billing page.
How do I contact Wister?
Our customer service team is available to answer any questions you may have about our services. To contact them, go to the Support page. We will be pleased to help you.
What are Wister’s services?
Wister offers a wide range of services. You can find them on the page describing our different offers.
You are billing me even though I never subscribed to your service. How can I get my money back?
Your satisfaction is our priority.
If you have any questions regarding your subscription or billing, please contact our customer service.
How do I subscribe?
We offer multimedia services on cell phones. To access any of our services, it is necessary to have a phone that allows you to browse the Internet.
Our services are accessible via advertising banners.
I have just cancelled my subscription but it will not end for several days. Why isn’t the cancellation immediate?
We offer 7-day subscriptions with tacit renewal. Therefore, a subscription purchased, for example, on a Monday can only be revoked on Monday, regardless of the day of the week you cancel. Once you cancel your subscription, you still have access to the service until the anniversary date of your subscription.
