Have something to report about one of our services? A question about your subscription? Customer feedback is valuable, and we will do our best to assist you if needed.
Please note: All the offers provided by Wister operate through a no-commitment subscription!
For any questions related to our services and your subscription, you can contact one of our customer service advisors.
🇩🇪 Germany
📧 Mail: info@mbe4.de
📞 Phone: +49 (0) 8 00 72 34 324
🇦🇹 Austria
📧 Mail: wister.at@silverlines.info
📞 Phone: +800100299
🇧🇪 Belgium
🇨🇮 Ivory Coast
📧 Mail: support.afr@wister.fr
🇧🇫 United Arab Emirates (UAE)
🇫🇷 France
🇳🇴 Norway
📧 Mail: support.nw@wister.eu
📞 Phone: +47 784 03 221
🇳🇱 Netherlands
📧 Mail: support.nl@wister.eu
📞 Phone: +31 20 80 85 643
🇳🇱 United Kingdom
📧 Mail: support.uk@wister.eu
📞 Phone: +44 20 39 121 354
🇸🇳 Senegal
📧 Mail: support.afr@wister.fr
🇨🇭 Switzerland
📧 Mail: suisse@mob.support (French-speaking), schweiz@mob.support (German-speaking) et svizzera@mob.support (Italian-speaking)
📞 Phone +41 22 51 80 470 (FR et DE)
What is DCB?
DCB (Direct Carrier Billing) is a super simple and secure payment method. Your purchases are directly charged to your mobile phone bill. No need to pull out your credit card!
How did you subscribe?
Wondering how you subscribed? Here’s the typical process:
- Browsing: You navigate a website or app and click on an ad for our service.
- Presentation Page: You arrive on a page presenting the service (including the price and terms of service), then click a button to confirm your interest.
- Payment Page: You are redirected to a carrier payment page where you confirm again by clicking a validation button.
- Confirmation by SMS: You receive two SMS messages, one welcoming you with your credentials and another from your carrier confirming the purchase.
How to unsubscribe?
Unsubscribe in a snap! All the necessary information is provided above; simply follow the instructions. You can also contact us by phone or email, and our agents will be there to help you.
If you wish to unsubscribe (subscription taken in France or Belgium) : CLICK HERE
How to unsubscribe from Blacknut: CLICK HERE
How to unsubscribe from Sportstats: CLICK HERE
How to contact us?
Do you have a question? Need help? Contact us by phone or email. Our team is ready to assist you from Monday to Friday, 9 am to 6 pm.
What is Internet+?
Internet+ is a mobile billing solution for digital services. It allows you to purchase content or services online simply by validating via your mobile internet connection.
What is a weekly subscription?
A weekly subscription means you are billed every week for a service you subscribed to. Convenient for ongoing services like games or exclusive content!
What is Wister?
Wister is your mobile entertainment expert! We create and distribute fun and useful content directly to your phone. Our services range from games to videos and practical apps.
